Get 1000GB data i.e. valid for 56 days upon sign up. The offer is available till 31^st October, 2023. Hurry to your nearest Digicel Store today to sign up for only $149 or call Digicel customer care for more details.

Frequently Asked Questions

What is the total cost of Unwired Signup?
Total Cost of Unwired signup is $149 inclusive modem/mifi plus 1000GB data valid for 56 days or for $199 inclusive modem/mifi plus 1.5TB data valid for 84 days.

Is the 1000GB & 1.5TB anytime data?
1000GB is split into 700GB anytime plus 324GB streaming data valid for 56 days and 1.5TB is spilt into 1050GB anytime plus 450GB streaming data valid for 84 days.

Is there a data rollover for unused data?
No, data rollover is not applicable to this promotion.

What happens when I exhaust my data before expiry date?
Customers can purchase a Dynamic plan from “My Digicel App” starting from $29.95 for 250GB or our hero plan at $49.95 for 500GB

What happens after 56 days or 84 days of purchasing this plan?
Customers can purchase a Dynamic plan from “My Digicel App” starting from $29.95 for 250GB or our hero plan at $49.95 for 500GB

What happens if I do not use my unwired account?
Should customer decided to not continue using Unwired, customer are required to return Unwired modem/mifi at a Digicel Store and fill the closure form

Can I temporary suspend one service or all services?
Yes, however unused data will not be rebate as it is at your own discretion

How long does it takes payment to update in the account?
Selected Bill Pay methods as below:

• Digicel Self-Care Portal: Immediate
• Dealer Payment: 10mins
• Retail Payment: 1 Hour
• My Cash/USSD: 20mins
• Online Banking : 5 Days
• SMS Banking : 5 Days
• Third Party : 3 Days (Carpenters/ Post Fiji) So recommended to pay your bills well in advance

Can I pay in advance to my Prepaid Account?
Yes, any amount of payment can be done

Can a Triple Play or All In Home customers pay for unwired only?
No, customer will need to contact Digicel first to disconnect Sky and activate the unwired account upon payment. However, lost days or data will not be rebated as it is at your own discretion

Terms & Conditions

FAQ’S

Unwired Trial Bundle: “Try Before You Buy, No Lock in Contract”

Unwired Fiji is delighted to be first in Fiji to introduce Unwired trail acquisition offer where customer will now have the option to try Unwired up to 3 days before they decide to commit to unwired by optin in to a Dynamic plan.

Trial Option : You agree to make a deposit payment of FJ$149.00 (“Deposit”) for a trial modem (“Trial Hardware”) and to use the Trial Hardware for three (3) days (“Trial Period”) to test the services. This is taken on these following Trial Hardware Terms and Conditions :-

• At the end of the Trial Period, you can return your Trial Hardware for return of your Deposit after deductions according to Clause 3 below and either:

(a) use your Deposit or part thereof to purchase a new Modem; or

(b) cease use after the Trial ; or

(c) if you do not return the Trial Hardware the deposit will be taken as a purchase as in Clause 2 below.

• IMPORTANT : The Trial Period is only for three (3) days. If you do not return the Trial Hardware after the Trial Period of three (3) days, You agree that the Deposit will be converted to a purchase of the Trial Hardware. Hence please ensure you return this within the Trial Period.
• Return of the Trial Hardware and refund of full deposit will only apply on return of the Hardware within Trial Period of three (3) days with only fair wear and tear exempted. Any damage to the modem will result in a reduction of your deposit at Unwired’s discretion according to the cost to repair or the full Deposit will be retained if the modem is:

(a) lost;

(b) stolen; or

(c) damaged to a point in Unwired’s discretion it cannot be provided to another Customer as Trial Hardware ( including but not limited to where it does not work or materially defaced to a point where a Customer would not accept the Trial Hardware as a trial unit ).

• Return of deposit is only via nominated bank and within 10 working days of Trail Hardware returned date and in accordance to Clause 3.
• Do I need to pay any amount to sign up to a Trial Bundle?
  Yes, a refundable deposit of $149 is required for customers to redeem this plan
• What happens to deposit amount should after 3 days?
  For customer who wish to continue using Unwired service $149 deposit will be transferred as credit in to customer account. Customers will be able to opt-in using this credit and continue using Unwired
  

OR Deposit will be refunded to customers at a nominated bank account within 10 working days. Refund will be subjected to the following conditions:

• • Mifi/Blade is returned in the original condition within 2 working days after the FREE 3 day trail
  • Mifi/Blade serial number matches with the device issued at signup
• After the 3 days trial period, which plans are available or recommended?
  For the 1st two months (60days) customer will be on Dynamic 500GB Plan
  Customer can also opt-in to:

• • Dynamic 250GB: $29.95 for 250GB data [150GB Anytime | 100GB Streaming Data] valid for 28days
  • Dynamic 500GB: $49.95 for 500GB data [350GB Anytime | 150GB Streaming Data] valid for 28days
  • Dynamic 700GB: $69.95 for 700GB data [500GB Anytime | 200GB Streaming Data] valid for 28days
  • Dynamic 1024GB: $99.95 for 1024GB data [800GB Anytime | 224GB Streaming Data] valid for 28days
• How much data will I get and when will the data expire?
  The FREE bundle has 60GB anytime data to experience Unwired services and experience. This FREE bundle will expire in 3 days from signup data and time
• What if I choose to continue using Unwired?
  $149 deposit will be transferred as credit in to customer account. Customers will be able to opt-in using this credit and continue using Unwired
  
• What if I run out of data within the FREE 3 day trail?
  Customers will need to opt-in to a bundle to continue using Unwired
• I have a modem can I get a SIM only?
  Yes, customer may get SIM only with deposit of $149
• I prefer to be on Postpaid, is there an option for me?
  Yes, after your trial period please contact customer care team to convert to a Postpaid Plan.
  
• I have Sky Pacific already can I opt-in to your ALL IN HOME Plan (Unwired/Sky Pacific & Digicel Prepaid bundle)?
  Yes, after you trial period please contact customer care team to convert to a bundle Plan.
• What if I lose or damage the Mifi/Blade?
  Deposit held will be not refunded, however if you wish to continue with Unwired, we will be happy to offer you standard sign up offer
• Is the device outright purchase or on lease?
  The actual price of the device is $299. So the device is on lease model and customer has to utilize the service for 12 months minimum after accepting to continue with Unwired after the trial plan